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Current Member Services

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We are happy to help you with questions about the Automatic Payment System (APS) and changes to your membership.  We take care of your accounts PERSONALLY and LOCALLY – not through a 3rd party in another state.

Please Note: Electronic messages, including email, facebook, twitter, texts, etc are NOT Acceptable or reliable forms of requesting or communicating changes to your membership, including holds and cancellations.

 

Please Call 570  424-2333, with questions about your membership or account.

 

Pre-Payments to Your Account are due on the 20th of each month if you wish to avoid APS charges to your credit card or bank account:

 

Please remember the following important guidelines for adjustments to your membership:
Changes in your personal information need to be communicated to the club immediately, i.e., name, address, phone, billing info – credit card & checking accounts
All changes must be made in writing this may be done in person or via US mail – Please Note:  Electronic Messages are NOT VALID for changes to memberships – this includes Email, Facebook, Twitter, Texts, etc. and will NOT BE ACCEPTED.
You may upgrade your membership, (add a spouse or family member, or include racquet sports) at any time by stopping at the front desk, authorizing the change and paying the difference in monthly dues.
Requests for cancellations require a 30 day notice, in writing and a review of your account and balances prior to approvals.
Medical Holds are available for those who furnish a legitimate note or order from a Doctor and  are completed at no cost to you.
You may Deactivate your membership (Hold or Freeze) with a written request and 30 days notice, and pay a monthy hold fee or a Reactivation fee will apply when you return, based on the number of months you have been away, up to a maximum of 6 months.  A membership change fee may apply for certain changes to your membership.

Please refer to your member handbook, your membership agreement and contact the Club at 570  424-2333,  for more details.

Contact Info:

Pocono Wellness & Sports Center

216 Skyline Drive     East Stroudsburg, PA  18301

Routes 447 & Business 209

Phone (570)  424-2333      Fax  (570) 421-8290